Refund policy

We take great pride in the quality of our wellness products. Because our products are consumable and personal care items, we must enforce strict safety and hygiene standards.

No Returns on Opened Items: For health, safety, and sanitary reasons, we strictly do not accept returns, exchanges, or refunds on any items that have been opened, unsealed, used, or tampered with.

Unopened Items: Returns or exchanges for completely unopened and factory-sealed products may be considered within 14 days of purchase, subject to inspection and prior written authorization from our support team. Shipping costs for returns of unopened items are the responsibility of the customer.

Damaged or Incorrect Orders: If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photographic evidence, and we will promptly arrange for a replacement.